How Our Service
Operates
At One Impact Care, we understand the urgency and flexibility required in providing care for your loved ones. Our process is designed to swiftly find the right care solution, adaptable to changing needs over time.
1. Personalised Care
As a local care agency firmly rooted in our community, One Impact Care offers personalised and accessible services from a single, central location. Without the complexity of multiple branches or franchises, connecting with us is direct and straightforward. Simply reach out through our website or give us a call to discuss how we can meet your care needs right here, where you need us most. Our dedicated team is deeply integrated into the community, ensuring that every care solution is not just tailored, but also imbued with a local understanding and personal touch.
2. The Initial Conversation
Feeling overwhelmed is natural, but rest assured, there’s no situation we haven’t encountered before. An initial, informal discussion allows us to understand you and your loved one’s specific needs more clearly.
3. Home Assessment Visit
The finer details matter immensely. During our visit to your home, we’ll talk through your loved one’s requirements, the type of support they’re seeking, and consider which Care Professional would be the ideal fit. Given that care is typically provided by the same individual or a small, dedicated team, ensuring compatibility is key to us.
4. Introducing Your Care Professional
It’s time for introductions. Once we’ve carefully selected the appropriate support tailored to your loved one’s needs, we’ll arrange for you to meet your Care Professional in a comfortable and suitable setting. This step is fundamental in laying the foundation for a successful partnership.
5. Building the Relationship
Developing a strong rapport may take time, but it’s crucial for a fruitful relationship. In the initial weeks, your Care Professional will concentrate on getting to know your loved one, with your input greatly enhancing this bonding process. We maintain open lines of communication throughout to ensure a smooth and effective care experience.
