Personal care
Bathing and showering, help with toileting, getting dressed and undressed, and getting in and out of bed
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Support to live well, at home.
Personal care and supported living across London
Personal care and supported living across London
We support people with the things that illness or incapacity has made unsafe to manage alone at home, and out in the community.
Bathing and showering, help with toileting, getting dressed and undressed, and getting in and out of bed
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Support with cooking meals and basic domestic chores, so the household keeps running the way you have always run it.
Support in taking medication, recorded every time, alongside the quieter work of helping someone rebuild confidence and self-esteem.
Getting to leisure and social activities, and keeping up links with family and friends. Support at home should not mean staying in it.
01Personal care, meals, medication and company, arranged around the routine that already works rather than replacing it.
02Support that fits around work, college and a social life. Safe transfers, equipment and personal care at the times you choose.
03A registered service user band, not an add-on. Personal care and support for children with additional needs, alongside school and therapy plans.
04The same small team, the same order, the same words. A care plan that is a living document, developed with the family.
How we work with dementia →
05Structure to the day and support workers who turn up when they said they would. Our staff are trained in Mental Health Act awareness.
06Sight and hearing loss, often alongside something else. We keep the home set up the way you set it up, and we say who we are first.
For most of the people we support, the most important people in this organisation are the care workers they see regularly. Every one completes a full induction and practical training in line with the Care Certificate, is signed off as competent, and is then supervised, appraised and observed in practice.
Bathing, showering, toileting, dressing and undressing, and getting in and out of bed.
Administered and recorded under our medicines management policy, by staff trained to do it.
Support with cooking, basic domestic chores, and keeping someone well-nourished and hydrated.
Leisure and social activities, and maintaining links with family and friends.
From the families we work with, and the people we support, in their own words.
Reliable People
“With One Impact Care, our life has become easy and organised. We love the way they communicate with us and look after our mother. They are professionals, always on time, and health and safety driven.”
Caring Team
“One Impact staff will try to find you time, no matter how busy they are. My aunt said they look after me like their family. I feel safe with them.”
Selfless and Caring
“We love the way they communicate with us and the job the carer does with Kieran. They are selfless and caring people. You can rely on them and trust them — they are safe, caring and professional.”
Caring and respectful team
“I've been very pleased with the care I've received from the team. The carers who visit me are friendly, punctual and respectful, and I never feel rushed when they are here. They help with the things I need but also encourage me to do what I can for myself, which I really value. The office staff have also been helpful whenever I've had a question or needed to make a change. Everyone I've spoken to has been approachable and willing to listen. I would be happy to recommend their service.”
The six that come up on nearly every first call, answered the way we answer them on the phone.
Yes. One Impact Care - Ealing is registered with the Care Quality Commission to provide the regulated activity of personal care as a domiciliary care service.
A small, bespoke team allocated to you, with a named link worker responsible for your care plan. Holidays, sickness and training mean someone outside that core team is occasionally needed.
Every care worker completes a full induction and practical training before working alone, in line with the Care Certificate, and is signed off as competent. Ongoing training includes safeguarding adults and children, dementia awareness, moving and handling, medication awareness, infection control, first aid, the Mental Capacity Act 2005, Mental Health Act awareness, autism and learning disability awareness, and challenging behaviour.
Yes. Children aged 0–18 are one of our service users, alongside adults aged 18–65 and 65+. Staff supporting children hold the relevant background checks and training, and we work alongside school, health and therapy plans rather than in isolation.
With a care plan and risk assessment built with the person, using the QCS framework. We treat it as a living document and develop it over the first few weeks so that it reflects what someone can do for themselves and where they actually want support. If the person cannot be involved directly, we work with their advocate, GP, social worker or family.
Not sure what you need? Tell us what is happening and we will be straight with you about what we can provide — and what we cannot.