About One Impact Care

Care built around the person, not the task.

Our mission is to provide the best possible service, with a friendly, caring and compassionate approach, for vulnerable members of our community.

A care worker and an older woman laughing together
What we aim to do

Live well, at home, if that is what you want.

One Impact Care provides domiciliary care and supported living services, supporting people with the day-to-day tasks that through incapacity or illness can no longer be performed safely or independently.

We believe everyone should be able to maximise their quality of life, and to do so from the comfortable surroundings of their own home if they wish. So we look for compassionate, caring staff — because they are the ones who make that true or not.

We aim to deliver high-quality, person-centred care; to remain professional but always caring; and to be forward-thinking and innovative.

Our values

  • We go above and beyond so every individual gets the best care
  • We embrace our position of social importance in the local community
  • We treat each service user uniquely, with tailored support
  • We strive to improve our performance and learn from experience
  • We promote and develop our staff and invest in their futures
  • We maintain strong integrity, with open and honest transparency
How we work

Three rules we don’t bend.

01

A named link worker

Every person we support has a link worker responsible for their care plan and risk assessment, and for making sure their wishes are recorded accurately.

02

Trained before working alone

A full induction and practical training in line with the Care Certificate, signed off as competent, before anyone carries out duties on their own.

03

Person-centred, never task-led

The Registered Manager observes care being delivered to make sure our workers support people meaningfully rather than working through a list.

Come and meet us.

Or we'll come to you — the first conversation is free and commits you to nothing.

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